Redefining Memory Care: KB Nursing’s Concierge Partnership with Story Cottage
In this episode of The Story Cottage Podcast, we continue our conversation with Ashley Oaks of KB Nursing and Kirstin Cherry of Story Cottage. They explore how concierge clinical care elevates the boutique memory care experience—offering personalized support, clear communication, and emotional reassurance for families.
Structured Onboarding for Seamless Transitions
From the moment a resident arrives, KB Nursing sets the clinical foundation. Nurses complete a detailed Resident Service Plan, clearly outlining care needs for Story Cottage staff. Tools like communication binders and boards ensure caregivers always have real-time updates, freeing them to focus on resident engagement.
Full-Spectrum Clinical Support
Weekly medication reviews, physical assessments, and coordination with third-party providers are just a few services provided by KB Nursing. Their partnership with a dedicated pharmacy ensures timely deliveries and efficient care, supported daily by the trained caregivers at Story Cottage.
Transparency and Collaboration for Families
KB Nursing uses the Primary Record portal to keep families in the loop. Through secure messaging and access to medication lists, clinical notes, and care team contacts, families stay connected and informed. Relationships with local providers further streamline communication and ensure swift response times.
Emotional Support Through Transitions
From pre-move consultations to post-admission care, KB guides families with empathy and expertise. Tools like emergency packets and one-on-one walkthroughs ease anxiety, giving families peace of mind from the start. The collaborative approach between Kristin Cherry and Ashley Oaks creates a unified support team for every resident.
Why Families Love This Model
Feedback from families includes gratitude for the high-touch, clinical excellence and peace of mind concierge care brings. KB’s involvement allows loved ones to return to their role as family, rather than caregivers—creating space for meaningful connection and trust.
The Future of Boutique Memory Care
With smaller, home-like settings, excellent caregiver ratios, and personalized attention, Story Cottage and KB Nursing are redefining senior care. Families increasingly seek environments that feel like home while providing professional, consistent medical oversight—and this model delivers on every front.
Learn more about Concierge Memory Care Story Cottage and see how this model could support your loved one by visiting our website or contacting KB Nursing today.